Case Study
Tata Elxsi NEURON reduces TCO by 60% for a leading Telco in APAC
TCO reduced
Time-to-provision Network services reduced
MTTR reduced
Background
A leading telco in APAC with more than 250 million customers, embarked on digital transformation journey of virtualization and software-defined approaches to construct a more versatile and scalable network infrastructure for 5G services. The customer desired a network with the flexibility to quickly adapt and scale up new services.
Challenge
Transitioning from legacy systems to virtualized paradigm, as part of 5G services rollout, posed challenges as highlighted below:
- Complex service ordering process
- Converting Business Intent into Engineering intent
- Handling and managing Variety of Network Services and configuration across environments
- Auto Reconciliation of Deployed Services and Engineering Intent
Solution
Tata Elxsi deployed a solution leveraging NEURON, Tata Elxsi's Network automation platform, which serves as the central intelligence of the customer network. The solution had the following key features:
- A user-friendly app on web and mobile for network slice management with transparent pricing and detailed options
- Intent engine to automate and orchestrate infrastructure, service, network and configuration, and security across different environments.
- Configuration management databases (CMDBs) and closed-loop automation for accurate service records and configuring as required, by continuously comparing desired and actual states.
- Digital twins and machine learning algorithms to analyze network load and dynamically adjust engineering intent for optimal performance
Impact
The solution delivered the following benefits
- Autonomous network spanning 35 data centers serving over 100 million mobile users.
- Reduction in Time-to-provision Network services by 90%
- MTTR reduced by 85%
- TCO of the network reduced by 60%
- Intent driven security
Services rendered
Tata Elxsi
- Operations engineering platform issues, increase in incidents resulting in end-customer impact
- Inadequate performance parameters to measure platform stability, operations efficiency and process adherence
- Intertwined and constrained processes and complexity in decision-making