Priorities for a Future-ready Chief Information Officer (CIO) 

The current business landscape for the Telecom and Media & Communication companies presents significant opportunities as well as challenges due to the fast-paced evolution of the technological landscape. The role of CIOs is crucial in this environment, focusing on long-term value and aligning tech investments with business objectives to ensure sustained transformation and resilience against recessionary pressures.

While committing large budgets to such digital transformation initiatives is one of the options available to corporations, there is lot of merit in embracing gradual transformation approach, prioritizing high impact business value use cases while keeping the Customer Experience at the core — what we call as 'Design-First Strategy'. 

In this Everest Group whitepaper, supported by Tata Elxsi, you'll discover insights, case studies, and expert perspectives on how to adopt frugal transformation that is agile and which promises to deliver value - as investments in transformation is made in each of the technology elements in a gradual and continuous basis, as opposed to one time transformation push. This approach helps in spreading capital expenditure over a longer period, while benefiting early from the transformation initiatives in high priority and high impact business and technology domains.